Thank you for visiting our website! To help pet owners and our customers, we’ve compiled answers to some frequently asked questions we receive at B.T.J.’s Jungle of West Islip, New York – your one-stop pet shop:
Frequently Asked Questions
Q: How can I tell if I’m choosing a healthy pet?
A: All of the pets we sell at B.T.J.’s are bred on site or purchased locally from experienced breeders. We work with local veterinarians and perform frequent health checks on all of our pets. We also make sure all of our habitats are clean and well-maintained.
Q: Do you sell dogs and cats at B.T.J.’s?
A: We do occasionally sell puppies and kittens purchased from local breeders. All of our dogs and cats are dewormed, are up-to-date on their shots and come with a health guarantee.
Q: Does B.T.J.’s offer boarding?
A: You can trust your friends at B.T.J.’s to watch your pet if you’re going away on vacation. To ensure availability, contact us at 631-587-8191 today!
Q: How much is a custom water pond?
A: Our expert water garden installers can design the pond of your dreams at a price you won’t believe. Come in to speak with one of our team members to go over features, installation details and pricing.
Q: How do I determine how many gallons of water my pond holds?
A: Because there are 7.48 gallons of water per cubic foot, you will want to multiply 7.48 x Length x Width x Depth of your pond to get the total amount of gallons. Are you still unsure? Call B.T.J.’s at 631-587-8191 to speak to one of our pond experts today!
Q: What’s a good starter reptile?
A: At B.T.J.’s we know how important it is to match our customers with the perfect pet for them and their families. Some good reptiles to start with are geckos, bearded dragons or certain species of turtles. The best way to determine which reptile is best for you is to stop by B.T.J.’s at our pet store located at 144 Sunrise Highway in West Islip and meet them today! Our reptile experts are always on hand to answer any and all questions.
Q: Will Siamese fighting fish really kill one another?
A: Siamese fighting fish, or Betta fish, are better housed alone due to their aggressive behavior. On occasion, it can be possible to group two female Betta fish together, assuming they’ve been housed together previously and the habitat is large enough for both to have space. If you ever have questions about successful cohabitation of fish or other animals, then please call B.T.J.’s at 631-587-8191. We’re happy to help!
Q: What other custom items does B.T.J.’s offer?
A: At B.T.J.’s we’re experienced with creating custom ponds, aquariums and even habitats! We are committed to delighting our faithful customers, so don’t be afraid to ask! Simply call us at 631-587-8191 or come down to our pet store in West Islip.
Q: Can I have my child’s birthday party at B.T.J.’s Jungle?
A: Absolutely! Your little ones will have fun adding all of our animal friends to their special celebration. We’ll even give each party guest his or her very own Betta fish to take home! Call us at 631-587-8191 today to inquire about pricing.
Still have a question? We’re happy to answer any questions you may have during store hours. You can also give us a call or fill out our convenient online contact form today. We look forward to hearing from you soon!